Cresthaven

Cresthaven is a Florida AHCA-licensed assisted living facility at 5100 Cresthaven Blvd, West Palm Beach (Palm Beach County), licensed for 308 residents under license #4769. Its AHCA profile lists Creole, English, Spanish, Vietnamese among languages spoken and direct part-time nurse availability.

License + contact information

Operator website on the AHCA record: www.cresthavenalf.com

Is Cresthaven licensed in Florida?

Yes. Cresthaven holds Florida AHCA assisted living license #4769, listed as active as of October 24, 2026, for 308 residents at 5100 Cresthaven Blvd in West Palm Beach.

How long has Cresthaven been licensed?

Cresthaven was first licensed by AHCA on October 11, 2019, about 7 years ago, and the record shows 1 change of ownership, the latest effective October 11, 2019.

What care levels is Cresthaven licensed for?

Cresthaven holds a standard Florida ALF license. It also reports a Memory Care program to AHCA.

For a parent with dementia, the Florida rule is F.S. 429.178. A facility that advertises Alzheimer's care must keep an awake staff member on duty at all hours once it has 17 or more residents, run activities for cognitively impaired residents, and train staff under F.S. 430.5025. Ask to see the memory care area in the evening, not only on the daytime tour.

What did recent AHCA inspections find at Cresthaven?

AHCA's inspection page for Cresthaven lists 2 recent visits, June 10, 2025 to March 24, 2026, with 10 cited deficiencies (1 Class 2, 9 Class 3).

1 of these citations is Class I or II, the classes F.S. 408.813 reserves for conditions that directly threaten residents. Ask Cresthaven what changed after each one.

Full reports: AHCA inspection reports for Cresthaven.

Has Cresthaven been fined or sanctioned by AHCA?

Yes. The AHCA profile lists 6 administrative actions for Cresthaven, including 4 fines totaling $28,975; 3 were initiated in the last three years.

The record also includes non-fine actions (Rule Variance/Waiver). Ask the administrator to explain each one.

Florida sets ALF fines by class: $5,000 to $10,000 per Class I violation, $1,000 to $5,000 per Class II, $500 to $1,000 per Class III and $100 to $200 per Class IV (F.S. 429.19). Check whether the fines fall before or after the current owner took over.

What services does Cresthaven report to AHCA?

On its AHCA profile, Cresthaven reports special programs: memory care; languages spoken: Creole, English, Spanish, Vietnamese; nurse availability: direct part-time.

These are the facility's own entries on its state profile, not AHCA findings, so confirm each one on the tour.

How does Cresthaven compare with other Palm Beach County assisted living?

Cresthaven is one of 41 open AHCA assisted living licenses with a West Palm Beach address and the largest by licensed beds; 21 of those 41 are small homes licensed for six or fewer residents.

Other large Palm Beach County communities with full profiles: MorseLife Memory Care Residence (West Palm Beach, 218 beds), Watercrest Palm Beach Gardens (Palm Beach Gardens, 256 beds), Grand Villa of Delray East (Delray Beach, 200 beds), Tuscan Gardens of Delray Beach (Delray Beach, 175 beds). Compare them on the same three points: license status, the last two AHCA inspections, and whether the care level you need is licensed on site.

For the local picture, see assisted living in West Palm Beach and memory care in West Palm Beach, or the full Palm Beach County list.

How much does Cresthaven cost?

Cresthaven does not publish rates on its state record, and we do not quote facility prices. CareScout's 2025 survey puts Florida's median for a private one-bedroom in assisted living at $66,000 a year, about $5,500 a month.

The AHCA profile lists Assistive Care Services under Medicaid services. Florida's Statewide Medicaid Managed Care Long-Term Care program (SMMC LTC) can pay for services in an assisted living facility that contracts with the resident's plan, but not for room and board; see the SMMC LTC guide. Ask for the written fee schedule, any level-of-care fees, and how much notice the community gives before a rate increase.

What should I ask on a tour of Cresthaven?

Ask for the license holder, overnight staffing and the latest AHCA inspection first; those three answers tell you more about Cresthaven than the model apartment does.

1. Who holds AHCA license #4769 today, and who manages the building day to day?
2. How many awake staff are on each floor overnight, and how many residents does each aide cover?
3. Is a nurse on site, on call or by contract, and what can they do under this license?
4. What changed after the March 24, 2026 AHCA standard inspection?
5. Can you walk me through the fine initiated October 9, 2025?
6. How is the memory care area secured, and how were staff trained under Florida's dementia rule?
7. What triggers a move-out, and how much written notice will we get?
8. Which staff speak Spanish and Creole on every shift?

Who do I contact with a concern about care at Cresthaven?

Raise it with the administrator first, then with Florida's Long-Term Care Ombudsman Program at 1-888-831-0404, a free and confidential advocate for residents of Palm Beach County assisted living. Complaints about license rules go to AHCA, which investigates and can cite the facility.

For help with benefits, Medicaid screening or caregiver support, the Elder Helpline at 1-800-963-5337 connects to the local Area Agency on Aging. Suspected abuse, neglect or exploitation should be reported to the Florida Abuse Hotline at 1-800-962-2873. Our AHCA complaint guide walks through what to write and what happens next.